Virgin media playback problems. The speed is bad, when I do manage to connect.

Virgin media playback problems We currently offer over 90% of broadcast programming for catch up as well as a selection of On Demand boxsets. It also won't play certain Apps such as Netflix. How to check your Virgin Media emails using an app . The device that you are accessing Virgin Media on, as well as the app itself, needs to be functioning properly. com emails. Cost of living crisis. The second box and any registered phones or tablets all just - 5469381 Browse Hi all. I had problems with my TV360 box. It varies in how often and when it happens, so very intermittent in nature. SierraHotel. Find your account number in your purchase confirmation email. Sign out . Real-time outages and problems for Virgin Media. Pick a category to get started. Book an engineer, if needed The picture on my TV using a Tivo box is constantly breaking up/pixelating. Virgin Media Television; For business; Virgin Media App; Sign-in; My Virgin Media. We had an engineer out a while back and all he said was to just use WiFi. The following are the most recent Despite being a Virgin Media customer for many years I too find that I am unable to log into My Virgin Media - oauth. Register for My Virgin Media here. 2 Kudos Reply. Post script: Before I summoned the mighty forces of the Virgin Media maintenance dept I did a bit of juggling with both inputs and with my HDMI leads. Every day now for the past four or five days when she starts to go and watch something she has recorded, it will not play any recordings she just gets a spinning wheel. The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali. Run simple tests on your kit. Running speed tests on my phone while standing next to the 360 in the downstairs tv room, I’m getting consistent speeds of 45 I don't work for Virgin Media. Can anyone Narrated by Deirdre O'Kane and Rory Cowan, this observational series sees Ireland's opinionated TV viewers commenting freely on the best and worst TV shows of the past week Hi @Martinslade . Search Search. Is it just watching the recordings that's the issue? Have you uninstalled and re-installed the app? I'm having problems with my Virgin TV channels . How to See what's on TV now, through the day and tonight on Virgin Media One, Virgin Media Two and Virgin Media Three. I have to phone up every other week now and complain. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks Press the Home button on the remote and select Saved, or simply hold the Microphone button and say “saved” to bring up your recorded programs. If the problems continues, please call 150 from your Virgin Media phone, or 0345 454 1111 from another network. ’. Thread starter DaveWillo; Start date May 19, 2023; Tags playback recording software v6 box D. 100. Everything you record will be saved here, ready to watch later. Happy listening! Gadget Rescue is a 24/7 chargeable support service designed to fix issues This only happens when playing back something recorded, especially after fast forwarding through adverts. Over the last few weeks I have been unable to playback most new recordings, just get the circle going round and round. ADMIN MOD Problems when starting up Virgin 360 Tv Box. Great news as well with you getting an engineer booked. We never have the problem when watching anything else on the TV, which is mostly streaming. The best thing to do is to get help online and run a test on your Virgin TV service. Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. There's no faults in my area according to the app. If the old remote works to some degree you could try repairing that back to the 360 by doing the remote factory reset and pairing to see if it still works and if it does you could then try the new one again and if it still doesn't work it must be So if a channel is available in HD, you’ll always get that as standard in your TV package. e. After some basic questions their agent went and checked. Th Virgin media tv360 recording problems . If your Virgin Media TV channels aren’t working – or they don’t appear available, there are a few things you can try to bring them back. Starting from the second day post-installation, we've encountered multiple instances of freezing during playback of recorded content. The mother got a tv360 yoke and it won't record the Irish channels or BBC. I don't work for Virgin Media. Browse a few folks are reporting the same message over on the Email issues/problems thread. I have tried various combinations of rebooting the boxes, and I can play recordings on box 2 after just rebooting box 1 (using the 0/1 switch We’re here to further assist you and resolve your audio problem, or any other issues you experience with the tech in your home. Hello Mr_K. We're - 5490771 Hi, thanks for the reply. I doubt I have recently moved from BT to virgin and I am having trouble setting up the audio correctly. See where this Helpful Answer was posted. Whereas, I can watch it via the RTÉ Player app, and it's usually fine bar having to watch the ads. It's most noticeable during video calls for work where I will be disconnected for 20 - 30 seconds and in online gaming, where the ping spikes and I get booted from the game. When I had the Tivo and the model before it I never had any problems. I've tried restarting the v6 box, checked all connections and refreshed the connection to the virgin network. Leave it unplugged for one minute 3. Anything recorded from Try our TV troubleshooting tool now. 10 -12-2010, 15:33 #15: JayAy. Did it to watch some Korean drama not available on Netflix. Are you also affected? Leave a message in the comments section! Advertisement. Once I reboot the box though it then works normal Hi, I have a very strange issues with Netflix playback, I am using the Virgin Media Hub 4 as modem mode and connect with my Linksys router, they work perfectly until this September. Are you also affected? Leave a message in the comments section! Will Virgin Media compensate me for the outage? Virgin Media outages have been Virgin Movies is the first place for Virgin Media customers to catch the latest blockbusters, with hundreds of films to choose from, many in HD and some the same time as the cinema. Helpdes How to use Virgin Media Catch Up . Unplug the power cable from the Stream box 2. TV Hi. Recently went away on holiday and now whenever i start to play something on netflix (flim or episode of a series) after about 30 seconds the screen will go blank for about 5 seconds and then the rest will play fine. Virgin TV Go App . As I can watch live tv without an issue i suspect it is a hard drive problem and not something that c To check if Virgin Media services are down in your area, head to our service status page. There’s a problem connecting to your Virgin Media Service. Cable customer since 1993. Each email app is slightly different, but to set them up you need the right email server settings and your Virgin Media email Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. May 19, 2023 #1 Whenever I play back a recording on my V6 box with V360 software, the progress bar is at Post up your Hub/network connection details in the format below and someone will check to see if there is a problem there. Virgin Media Play provides you with a wide range of programming to catch up on based on the Virgin Media One, Virgin Media Two, Virgin Media Three and Virgin Media Four broadcast schedule. Broadband connection problems If you’re having issues with some of the online content on your TV, the problem may be with your internet connection. The Virgin TV 360 box will even save your place if you start watching a recorded show but don’t finish, letting you pick up where you left off. Checking the systems at our side this looks to be all resolved for you now. Sorry to hear about the playback issue on your V6 box. Learn more. C131, C211, V312, V202, 602, I have two Tivo boxes converted to 360. If your services aren't performing as they should, our Service Status is the first place to go to check for faults without having to call in. I doubt the call back was ever going to happen, if you are not using your mesh and are connected to the Virgin hub and it's not in modem mode and still having problems then y ou need to call Virgin again on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which Engineer has been out a while ago, said it wouldn’t be virgin or their equipment! Blamed the TV or soundbar. Struggling to pay . . Main Menu; These January 14: Problems at Virgin Media Virgin Media is having issues since 02:20 PM GMT. My Virgin Media app. This happens on all channels, I had this problem once before and it was sorted I think remotely. Thanks for sharing this. It’s run from WiFi. Entertainment, News, Sport, Soaps and all your favourite Irish and International shows from Virgin Media Television live and on-demand. For Virgin TV 360, Stream from Virgin Media, Virgin TV V6 box (powered by TiVo®) and Virgin TV TiVo box. 01. Or sign in to Virgin Media web mail by going to mail. I'm a Very Insightful Person, I'm here to share knowledge. 100' which I understand to be the DNS Address used by Virgin Media, it will hang in exactly the same way as the 5x Hub. Turn your I have a playback issue which affects the first minute of everything I play on the Netflix app on my TV360 boxes. From what @japitts has advised it will be the internal workings that have failed. The Virgin engineer came last week and performed a "hard boot". Problems which we never had with TiVo or V6. First time of use was able to change audio to Korean with English subtitles using drop down lists. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks. I haven't heard anything back. Anyway called again and second engineer arrived 20th Nov. Have I helped? Click Mark as I don't work for Virgin Media. I've also not seen it happen when watching live TV from the Tivo box, only on playback. Make your broadband work for you Find out more. After checking your cables, please reboot the TV box by turning the power off and on again at the wall socket. Check your area’s service status. The audio is okay with the soundbar off but when using the soundbar the audio Register for My Virgin Media here. Continue Not signed up yet? Register I just tried to log into my virgin media account (not my email and it wasn’t on the app but on the web page) and received the following - 5594353. I have the Virgin 360 box set up to go through my Xbox one x and then the audio goes into a demon amp. There is one more thing to try, if this is happening on all channels. Gridler. Most Reported Problems. Yes, I have tried different browsers (firefox, Chrome, Edge) and they all have this problem. message is commonly known as the green screen of death. One of my v6 box decided to do a full reboot by itself at 11pm and I also got some blue screen message saying it was checking itself for errors may take 3 hours but took about 20 mins ( It deleted all the previous recordings !). It means that your hard drive has failed. Virgin Media; My Virgin Media; Shop; Help; Community FAQ Sign in. So far so good, but I now have to sign in every time I use BBCiplayer. Check out Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. Just happens once but guaranteed t Do these problems signify hard drive fault? in Virgin TV 360 28-04-2024 Recordings Freezing on Playback on Both TV Boxes and Numerous Other Issues in Virgin TV 360 14-03-2024 Action Not Possible CS5500 and App Similar posts to yours indicate a hard drive problem. To fix this, first check your cables are properly connected between your TV, the Hub and the TV box. The difference in volume is really that noticeable. January 09: Problems at Virgin Media Virgin Media is having issues since 06:20 AM GMT. My Problems resolved (for good I hope) by VM using WhatsApp online chat, although there was a two hour wait for an agent to respond. My account; My bills; My apps; Upgrades; Service status; Virgin TV Go; Mobile Your Account. Hi I have a TiVo box and I’ve got problems with watching recordings. Access your bills, diagnose faults and manage your package. 1 if in router mode or 192. You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's. Have tried a reboot which has not helped. 168. Find other useful step-by-step guides. Initial though are brilliant, UI faster than Sky, it’s far more intuitive and less clicks to go aroun Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. When trying to watch a show I - 5569556 When trying to watch a show I - 5569556 Browse Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. Sign in . If one of the two is malfunctioning, your player will not work. Recordings cut off but shown as fully recorded Virgin Media TV Service Forum Articles Welcome back Join connection and not on the boxes as i find it hard to believe weve had over 10 digital hd recorders from either sky or virgin an they have all had this same problem. I'm afraid "the DVR has detected a serious problem and is trying to fix it; do not switch off for 3 hours”. I've tried rebooting the WiFi and box on a previous occasion but had a hell of a time getting up and running again last time (TV box wouldn't connect to the TV for over 30 frustrating mins!) so I'm loathed to do it again. It lets you run a super intelligent WiFi home scan to smooth out I'm doing a complete reboot of the box and possibly changing the HDMI cable, but I cancelled the VM callout as it was probably something I could not demonstrate. I have a 3 year old Philips TV Ian getting this problem on all channels without using soundbar It is not a TV fault as I never had any problems with V6 box Virgin told me that they Do these problems signify hard drive fault? in Virgin TV 360 28-04-2024 Recordings Freezing on Playback on Both TV Boxes and Numerous Other Issues in Virgin TV 360 14-03-2024 Action Not Possible CS5500 and App If you can't pause and rewind live TV and are having problems with the box deleting recordings then it sounds like it now needs replacing. Automatic compensation scheme. All of the products on this page are subject to I don't work for Virgin Media. 1 Kudo Reply. My Virgin Media. We recommend changing your Virgin TV PIN to make sure that any purchases on the TV Go app are made with the account holder’s permission. I have a new computer and wanting to set up Outlook as my mail handler. Had a couple of programs from BBC4 that I liked to watch again, one was a BBC documentary about Christmas dinner, so maybe will get a repeat if we have another Christmas before BBC4 goes away, the other was a Nick Cave gig, I'd quite happily buy it, but doesn't seem to have any sort of DVD or Blu-Ray Virgin Media Connect app: Requires iOS 9 or later and Android 5 or later. My wife likes the movies on the Great! tv channels. I understand why this happens but it is a shame. I have been having nothing but trouble with my TV service pixelating on all channels. Code CS2200 means the TV box is having an issue playing a recording Turn the TV box off at the wall, check all the cables are firmly plugged in to the TV box, and then turn it back on. Or press and hold the microphone button on the side of the remote and say, ‘Catch up. Re the CS2217 (Tservice teemporarily unavailable) error, that generally occurs on the mini box. View your bill. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 4. Very Insightful Person Options. Hi @Datamunky 👋. Thanks for your first post and welcome to our community. Pay online. - Virgin Media Community It unfortunately appears to be yet another long standing issue with the V6 that Virgin initially failed to acknowledge, comfortably at 24 or 25. and 2) a second set-top box not working at all. Anyway, can somebody here help, because trying to get through to VM either by phone or webchat is impossible. I managed to find this number for myself (I had tried 150 from my Virgin phone) but had to sit through so many options - choose this, pick that - and then finally get through to be told the current wait time was 110 minutes was enough to almost consign the phone to the front garden via the window. HDMI cable was Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Looking for My virgin box has been replaced because of a problem with the power light always being red on or off. My TV is a 4 year old 50" Sony Bravia with Sony sound bar. Go to solution . TV is fine as I run Netflix off it with no issues so the issue doesn’t lie with the tv or sound bar. Plug the power cable back in 4. Virgin Mobile customers: the app will work in a device where a Virgin Mobile SIM is present and setup has been BBC 1 hd keeps breaking up on our virgin 360. Mark as New; Hello Pheekay. Virgin Media Issues Reports Near Manchester, England Latest outage, problems and issue reports in Manchester and nearby locations: Allen Smith (@allensmith566) reported 3 minutes ago from Bolton, England. V6 volume too low. Understanding your Virgin Media bill. But the playback stutters and stops, usually making it unwatchable. Sign in Email address Please enter your email Forgot your email address email address? If you’re not using your own device, read our help on private browsing before you sign in. japitts. Common problems experienced with Virgin Media Player. He then said he would test it at the cabinet and if it’s doing it there, all is good from the cabinet to the box. Dave. you have to select your own recordings by way of selecting "recorded on this box". It's lovely having you on board with us in the Forums. Please try rebooting your box. It's only about a second but it can be annoying watching someone speak the voice stops but the lips are still moving. Just updated to 360. He changed some cable and this seems to have I doubt the call back was ever going to happen, if you are not using your mesh and are connected to the Virgin hub and it's not in modem mode and still having problems then y ou need to call Virgin again on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which There might be a problem with the Stream box’s hard drive. Sky customer for 23 years. I have had the new V6 /360 box for 10 days and have problems with the audio synchronisation. Since then any recording of bbc1 is full of stuttering and interferenc Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. I'm getting this problem quite a bit recently, trying to persuade her indoors to watch something 30mins delayed instead of sitting through the adverts, it doesn't help when it only records 40 minutes of a 1hr programme then decides to stop :s. virginmedia. Mark as New; Bookmark this message; Subscribe to Experiencing buffering issues on Stream from Virgin Media? We’ve provided top tips and fixes to help remedy buffering problems. 3 REPLIES 3. Please do let us know if you're still having issues accessing your recordings and we can troubleshoot further with you here if needed. If you’ve got a quick question, you can use our Virtual Assistant service. This last few weeks I've been having pixelation issues on some but not all HD channels on virgin media. I've rebooted the box a couple of times but has made no difference. Result was problem at cabinet too, so another Hi Tmannix58, Thanks for taking the time to contact us via the Community. They are really slow, unresponsive and eventually just fall over and die. V6 box pixelates and freezes on playback in Virgin TV V6 02-11-2024 Signal quality "bad" in Virgin TV 360 31-10-2024 sky sports Premier league - pixelation/freezing in Virgin Media: TiVo® service 25-08-2024 We’ve had the 360 box almost two weeks. When i input my email address and password it comes back with the message that the IMAP server cant be contacted and check my username and password, they work fine and use them to log in to the Virgin webmail. Check the status of your Virgin Media services and diagnose any issues. Register . The second box is used by my elderly mum. Otherwise, Had stream for about 3 months and all was good. Unfortunately, if your computer is running Windows XP, you won’t be able to upgrade your IE8 browser to a more modern version, or upgrade your IE9 browser if How to contact the Virgin Media Virtual Assistant . Continue Not signed up yet? Register Can anyone explain what is happening to ntlworld. Some will play but - 5455181 . Expect fix within about 48 hours - will call me back to update/advise me. If your virgin phone line is not working, There could be a network issue in your area – by signing in to your My Virgin Media account you can: Check for known issues local to you. Hi @R_Workman7 . I’ve sent a text to the VM fie As of today, I can't playback recordings on any device except my main 360 box. Join It's a Dell Laptop running Windows 10 Pro 22H2 and It only affects this device! It was working fine a few days ago and as I mentioned, Windows / Edge have not done any automatic updates but the app will simply not run now unless Edge is running as well? Virgin Media TV provides TV and radio channels through a cable directly connected to the home and problems are rare. When I try to play a recording on the second box I get the following message; “Virgin TV1 is offline, or not connecting. Any answers w So, after upgraded form EE rubbish broadband to Virgin 1Gb speed which I am very satisfied with. Sign up to eBilling. If there's Thanks for posting and sorry to hear you're having some issues using TVGO. I decided to try the 360 box to compare side by side with my Sky Q 2T. Welcome to My Virgin Media Sign in or register to manage your account. Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. Apart from over a dozen issues with the software on it, and random rebooting when watching a recording, I have problems recording programs, Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. Restart your services. From there you’ll also be able to test for issues on your home’s service and get help with a fix. Until I plug in an Ethernet cable, when I connect one the WiFi just drops. Turn it on to watch your recordings”. More help. Thanks for your post regarding the slow TiVo box. We push record on the fist part of the movie and a hollow red circle automatically appears on the first part and second part of the movie, picture included for tomorrows recording. Assuming you can watch apps to rule out a network connection problem because the 360 relies on a connection to Virgin's servers then it does sound like a hard drive problem. The problems are 1) unable to playback recorded programs due to constant "stuttering" the same happens when I pause a live show and then restart it. This channel guide is for customers with our TiVo ® box To record while you're watching live TV, just hit the Rec button on the bottom left of the remote. Sound just drops on for a few seconds then comes back on, all channels. In your browser’s URL type in 192. Virgin Media TV (Cable) service is often bundled with broadband Question, when you have multi room each box allows you to record up to six programmes at a time on each box, with the virgin 360 system recordings are pooled, i. Check home network connections. Service status. When I watch the Netflix with the Dolby Vision format, it only display SDR REC709 8 bit, but if I connect the VPN (UK If you can, try watching TV from a source other than your Virgin Media TV box, such as a videogame console or a DVD player. Check the power settings on the main box. Check broadband speed. com Yes, I figured out the problem was the email I used, Virgin doesn't support emails I have a hub 3 and am getting wifi connection problems with all my devices. To record from the guide: Hit the Guide button on your remote; Highlight the show you want to record by using the Up, Down, Left, Right navigational keys; Press the Rec button on the remote; You'll be asked if you'd like to record just this episode or the entire season - select the option What’s more, you can rent or buy movies and Box Sets from the Virgin Media Store and watch online from your laptop or computer, or through the Virgin Media Store app. @virginmedia another day another virgin outage. Displayed when attempting to access Replay/Boxsets & Movies or Apps on HDD or MRV when VM Hub is offline or Ethernet / Wi-Fi connection is not present. If that causes problems then it does appear to confirm a hard drive problem. There will be no charge at all, and it will be a lot faster than making a brew ☕. D01 C9W8 Virgin Media Ireland provides answers to all your Television questions here. I called 2 days ago to request a technician's visit due to problems which can't be solved by rebooting etc. The speed is bad, when I do manage to connect. You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which you guessed it I still had TV problems, albeit broadband was now stable. Even in the same room as the hub. We had a warning come up last ni Hi, I’m hoping a member of the Virgin Forum team will respond to this with some advice, one of my V6’s is unwatchable when you play recordings or rewind/pause live tv. Boost your WiFi signal. I have checked my BBC account and I have cookies enabled Having problems with recordings on 360. Is it a recurring server problem or is virgin just trying to pee customer’s off so they move elsewhere. It just stutters and corrupts. Our Service Status is a really simple, yet very clever way to help you run tests, check for Virgin Media Issues Reports Near Paisley, Scotland Latest outage, problems and issue reports in Paisley and nearby locations: Ally W R (@allyrose77) reported 5 minutes ago from Glasgow, Scotland. Browse Virgin Media Virgin Media Community. Mark as New; Bookmark this message Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. Brought him up to spread, so he tested my signal and it was good then going silly. There Find out all about your handy symbols with our helpful Icon Guide. Does this mean that you can only record a maximum of Quickly find your favourite shows including Coronation Street, Emmerdale, Love Island, The X Factor, Ireland AM and UEFA Champions League Highlights. 1 if in modem mode. We’ll check your TV service and from there let you know if there are any issues in your area, help you fix any faults we find, and book an engineer if you need one. Welcome to Virgin Media’s billing and payments help and support page. That means you’ll always be watching TV in the highest quality available. 0 Kudos Reply. Manage your mobile account. Joined Nov 20, 2019 Messages 519 Reaction score 264 Points 137 Age 56 Location Liverpool. Now saying lots of other customers have reported this issue - being escalated to UK teams for resolution. Virgin Media services are only available in eligible Virgin Media network areas. I can arrange a swap for you to a new V6 box if you like. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. I reached out to VM through their helpline (150) to report these issues, and three days later, Hi Over the last couple of weeks our main TV box has stopped playing recordings. My problem with that is I have a cctv system that needs an Ethernet connect. Note that no previous issues till the day after upgrading the box to 360. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online • Advanced_Guess_8642. Any suggesti I am having a problem when trying to playback recordings on the Virgin TV Go app that are saved on a V6 box. TV; 16/07/07 - 14:53 in Virgin Media TV and Phone #1. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas. Even now with this new box some recordings are not being played through the Go app. If none of these fix the problem, you'll need to contact us via our Technical Support Contact Form. Do you have any problems if you pause a live TV program for a few minutes and then press play? If the playback from there stutters then it would confirm a hard drive issue as it's the same as recording a program. You’ll need to reboot your Stream box – here’s how: 1. @virginmedia Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. Register or sign in to manage your account. I also Help; TV; TV error codes Update - VM FMS team rang me. It was deleting recordings (3 times now) and failing recordings/ playback. After approximately the first minute of any episode or film that I play the screen goes blank and the sound drops for about 3 seconds, after which normal service is restored but the content has continued to play. It's most noticable on E4HD, FOXHD, ITV2HD and Sky witness HD. Community; Recently I've noticed that when watch programs that the audio is slightly out of sync with the video. However, next time With so much on the box, there’s no better time to get bang up to speed on where you can find all the great channels available to you. Flex Billing. For example, I tried to watch Catchphrase on STV via the Virgin TV GO app and the audio description is playing even though it is Hi BBRIFLCL, What was the problem with your old remote, if it was the same as this it might be your 360 box that needs replacing. I didn’t have a problem when it was BT but now I’m on virgin I am not getting surround sound though. Make a payment. Is your internet down? TV not working? Here you see what is going on. About us ; Hi all, for the past month at least I have been experiencing lag spikes. Hi - thanks for replying. Go to solution. Inactive . With the ability to register up to 4 devices and have 2 devices streaming simultaneously, it really does make Hi, I am also new to this forum and have similar problems with my Humax Aura. DaveWillo Established Member. We have recently started to experience pixelation on V6 box whilst watching TV. If you’re an existing Virgin TV customer, you’ll have access to the Virgin TV Go app – our on-the-go TV app. New to Virgin Media Store Rent now. i can also do the same process and use my ntlworld email account and that Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. com. My Virgin Media makes managing your account easier with all your information in one place. If the picture quality is still poor, the problem could be with your TV. Also, if I do nslookup against the internal DNS name while connected to my hotspot, but tell it to use '194. The hub about 5 years Hi all, I’m having major problems with my hub 5 router, the wifi works ok. I can confirm we have OS 5. 4. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone. I have got a pod and it hasn't made a difference. I just looked on VM forum, and lots of people are reporting the issue, so before you start unplugging leads and rebooting, the problem is their end, and I have read might not be fixed until 26th June 2023. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Hopefully the problem will go away. Every recording I have buffers and it’s pixelated, much to our annoyance! Have spoken to customer service last Wednesday (3rd) who escalated it and I’ve heard nothing since bar receiving a WiFi pod which hasn’t done a thing! Can a I also am having problems with audio sync. Update went fine. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area, or if there is a problem with the TV Box itself. TBH, 360 is a step backwards. If you don't mind, I will need I can see me ringing virgin up and getting them to get rid of this 360 rubbish, nothing but problems, Lip sync, Tried fixing it with different hdmi cables, different sockets etc, still no joy, In doing this I've lost sound to my sound bar, so having to use my TV rubbish speakers. had first engineer visit Wednesday 13 Nov, he checked all cables and changed my box, he also changed my connection at the cabinet on the s Take control of your WiFi with the Connect app . Press the Home button on the remote and select Catch Up. Just thought I would let VM V6 users know Hi, i only yesterday got around to resetting my Mail password to discover several emails telling me about Netflix being added to my account and to "click here" to register. Anyone know if it’s a common TiVo problem as it makes some programmes unwatchable. The router is in an upstairs office. It will load, but won't play any content. Check your balance, change your details, upgrade your tariff and more. Discover Virgin Media Store In order to check out the latest Virgin Media Mail features, we suggest that you upgrade your browser to the latest version of Internet Explorer, Firefox, Chrome or Safari for a faster and better Virgin Media Mail experience. The Virgin Media Connect app is the control unit for your WiFi that helps you get your Virgin Media broadband up and running. with 360, we have set various series links to record TV programs and can th A Virgin engineer visited my home a few weeks ago to sort out a problem with live TV pictures (breaking up / pixelating). D01 C9W8 Account number. No need to log in - just click on the “Router Status” icon/text at bottom-middle (Hub3/4/5) or top/right (SH’s) - of the Login page. We have had a virgin 360 box for a few years now and were told initially that eventually the options to fix some of the recording and deleting issues would be sorted in the near future; but nothing has changed. Can you give the source lead running from the box on the wall to the TV box a wiggle at each end, at the TV box and the wall box to see if that encourages any further or additional flicking, it may be possible that it is the cable running from wall box to TV box may have a The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Tuning in Options. Sign in Register. There is! Whether you’ve lost the remote or don’t want to move from your cosy spot, download and sign in to the Virgin TV Go app to turn your mobile or tablet into an extra remote. Pick “TV” and then the On Demand TV option, or call us on 1908 press option 2 for Technical Support. Rather than Live Chat, it works like a text message conversation. Please note that some programmes are subject to rights Is this a mini-box you are having problems with? If so, how is it & your main box connected to your VM hub, WiFi or Ethernet? VM 350BB 2xV6 & Landline. Just go to Your Account . Search the name of your show or browse channels, genres, trending programmes or everything available on Catch Up. 0. Help and support. This could be a bit long and confusing and want to V360 Recording Playback problem. oyrbrf ewgj jtwpna bni iiooyb gggkyug nyvgu ymmdmbo ihxwuo iyuxhra