Windows hello face this option is currently unavailable windows 10. I don't know what to do.

Windows hello face this option is currently unavailable windows 10 On the Services console, scroll and right-click Windows Biometric Service. The Fingerprint reader / sensor is marked as available on Select systems only. Upon initial look I didn't want to set it up, but recently wanted to add this, but the option is grey out. Please note, the advice given is to be done at your own discretion. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. Try again later. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face . Microsoft is aware of this issue, which might be resolved with a Windows 10 update, so before we start, ensure that your Windows 10 is updated with the latest patches. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Its sorta a family computer and when the option to unlock with out faces would be great ease. I feel like I've tried everything- here's a list of what I've done so far to try and get things back up and running. What to do ? Aug 17, 2019 · Locate Fingerprint or Facial Recognition options and click Remove under them. updated to the most recent windows 10. Feb 1, 2020 · I did that and the network issue got fixed. When I click it, it also says "Something went wrong, try again later". From then it is displaying "This option is currently unavailable" and "we couldn't find a camera compatible with windows hello face". Under "Windows Hello PIN", click on "I forgot my PIN". You will be able to just show your face or touch your finger, n Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. The cause can range Feb 25, 2025 · Windows Hello Sign-in Options Not Working. 1. Sep 2, 2020 · 1. Let's try to create a new local administrator account from the command line and log in to see if Windows Hello works properly. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. I hope I can help you on your concern. Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. May 15, 2024 · So far, nothing I have tried has made any difference. " below that. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Try again later". " Aug 13, 2021 · This option is currently unavailable - click to learn to more. Someting went wrong. I used to have the fingerprint and PIN working up until a few days ago, but I turned the PIN off because I wanted to change it. Jan 29, 2024 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. Try the following and see if this will help fix the problem: 1. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. See if the camera will be reset and would now work. Check if the Windows Hello option is now working. " The Windows Hello Face works, but it just doesn't recognise me. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Press Windows key + R key together from the keyboard. Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. Let us work together to sort this out. Try using the Registry editor, follow the steps below:. For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. please help thx Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Nov 21, 2022 · 6. Reboot your PC if needed. Oct 17, 2023 · How can I fix Windows Hello PIN This option is currently unavailable? Before we try to fix it: Make sure that your Windows 10 is up to date. ” So how to resolve it successfully? Here this article will give you some useful ways. Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. I tried all different things suggested on this forum without any success. Windows 10 detects my webcam but when I go into Settings to setup Windows Hello, it says that this option is currently unavailable. . You can use the Get Help app Mar 10, 2025 · i don't know exactly what happens, i am going to register my face for sign in options, facial recognition (windows hello) this is currently unavailable. Aug 18, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. 2. Device Home Page - References and Resources – Learn about your Device - Solve Problems Feb 18, 2020 · Now I can't use Windows Hello Face as it now says: "This option is currently unavailable - click to learn more" and; "We couldn't find a camera compatible with Windows Hello Face" Before this update I could use the feature, now I can't. About Windows Hello, you must select the camera or fingerprint reader. Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. If you do not have a password set up, you must add one before you can use other sign-in options. Regards. i need to use a usb fingerprint scanner. Aug 20, 2020 · Hello Sai, I'm Jin, a fellow Windows 10 user and an independent advisor. uninstalled. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Here's a step-by-step guide to resolve these issues. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". The solution to this is simple, as all that you need to do is modify the relevant Registry setting. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. May 20, 2021 · Hello, I am trying to set up Windows Hello with my new webcam. This options is currently unavailable - click to learn more . Click on "Accounts" and then click on "Sign-in options". Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". Select Password, and then select Add. Try again later'. Run Hardware & Devices Troubleshooter **Press Windows+I to open Settings. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. I loved windows hello face, very convenient. nothing is working. Looking for some help on this issue. Pages 10-11 > Item #3 ===== Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Uninstalled and reinstalled Windows Hello Face. I understand that Windows Hello sign-in options is currently unavailable. Mar 22, 2020 · Hi Dan. I tried updating all the drivers but nothing works out. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". This option is currently unavailable - click to learn more. But now windows hello does not work. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Choose "Windows Hello Face recognition setup not working" if you are given this option. Any advice would be very much appreciated. It states, 'This option currently unavailable' and along with 'Something went wrong. And I want it back. Method 2. Thanks! Carl B Mar 20, 2020 · Hi, I want to set up Windows Hello sign-in options in my PC but it won't allow me to do that as all Windows Hello options are unavailable in the settings as shown in the screenshot below: My PC has Nov 28, 2024 · The issues you’re facing—Windows Hello sign-in options being unavailable and the "some of the settings are managed by your organization" notification—suggest that your system settings may be influenced by a group policy or account restrictions. It shows that there is no compatible device but there is a built in HD webcam in my laptop and it works properly without any issue. Therefore, I can't even change my pin. In Get Help type "Windows Hello Face Camera is not working", press Enter. Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. If you encounter the same issue, you can try them to solve your problem. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Aug 6, 2020 · Hello AMELIANG0617, I am Antonio, a Microsoft Community independent advisor, a Windows 10 and Microsoft office user like you. But somehow, after few updates later, I can't use windows hello to sign in. -Select remove to remove the face scan or fingerprint reader. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Any suggestions? Nothing is different aside from the update. Right-click on the Start icon and choose Run. Things I have tried and failed: Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Remove Dell Data Protection Jun 13, 2020 · And when I continued without setting it up, my face, which it had been using already for a while, was gone. Considering it can be only a temporary error, the first thing to do is reboot your PC. i checked in my file explorer C:\\Windows\\System32\\WinBioPlugIns face driver is missing i think give the solutions for this Aug 14, 2020 · Windows Hello Facial Recognition is more secure than most facial recognition used on other devices, and it requires a webcam that has IR (Infrared) or 3D capability That is why you are seeing that error, your HP Envy X360 13-ar0118au does not have a webcam that supports that technology that model only has a HP Wide Vision HD Camera . I've troubleshooted my device, and I have the latest Windows updates. The last Windows Hello option is the pin, which works. Now it lists all the windows hello options as "currently unavailable" and "something went wrong, try again later. " And yes, my surface is fully updated. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. User Guide . On the Accounts window, select Windows Hello Fingerprint, and then click Remove. Enable Windows Hello Sign-in Options Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. Sep 10, 2020 · 9. If you can't proceed to next method. The camera is working. (Creating it in other ways is also possible) Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint facial recognition Jan 21, 2022 · Initially windows hello face has worked fine but Recently i have changed my hard drive and reinstalled windows 10. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. **Select Update & Security **Click on Troubleshoot 2. I'll be happy to assist you today. Select the Start button, select Settings, select Accounts, and then select Sign-in options. All sign options works but this hello face alone shows this problem. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. Under the Sign-in Options, The Facial recognition (Windows Hello) feature, which I expected Jan 6, 2021 · I am also using Windows 10 pc. Threats include any threat of violence, or harm to another. In Windows, search for and open Sign-in options. But i cant setup windows hello face sign in option in my windows 10 hp pavilion x360 laptop. windows 11 version 23h2. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Aug 24, 2021 · Harassment is any behavior intended to disturb or upset a person or group of people. Make sure the the Windows Biometric Service is set to Automatic -Press WIndows key + R Nov 3, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings. Once you get a response, choose "Windows Hello Camera Issue". Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. Jun 19, 2021 · Hello Pi3e, I'm John an Independent Advisor and a Windows user like you. Here's the steps you can try. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. On the Accounts window, select Windows Hello Fingerprint, and May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). How do I resolve this issue? Thank you for any solutions. kindly Nov 29, 2021 · Hello! I have an HP Envy x360 with Windows 10 (latest version). Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; Microsoft’s Build 27813 to Canary channel completely removes Location History; Microsoft’s March 2025 Patch Tuesday updates for Windows fixes 7 Zero-Days and 57 security issues Dec 27, 2019 · Harassment is any behavior intended to disturb or upset a person or group of people. Now I cannot even enable it again. I have windows 10 running on my pc i wan to use windows hello face but i tried everything i need help i have used windows hello face on this laptop before and even i Mar 2, 2022 · In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". If you are referring to the remove option by going to settings > accounts > sign-in options, as you can see in the image I posted the option to do that is grayed out so I cannot do that. Feb 4, 2025 · Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. If you are experiencing the reported problem on computers that have been set up for an organization (e. Sep 24, 2024 · Some users reported that Windows Hello Face is currently unavailable in Windows 11, which might cause poor camera-related upgrades. Restart your PC and try to add a Windows Hello PIN again. You may need to reregister your Hello options if needed. How can i go back to the way it was? Is easier for me with facial or fingerprint. Option 2: Restart Biometric Services. Nov 30, 2024 · windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. i bought my new windows 10 laptop before 2 weeks. Ensured all device drivers were up to date Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. I have gone to the Lenovo site to install drivers to try and get everything updated. reinstalled. I went into options and saw that with windows hello the facial or fingerprints option are currently unavailable. Type regedit and Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. Checked the TPM hasn't been disabled 5 days ago · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I can't set up any of the Windows Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. I’m sorry that you are experiencing this issue. The cause can range from a particular Windows update to an incorrectly configured Group policy. msc and click OK. The options to improve recognition and to remove this sign-in option are greyed out. Please create restore points before attempting any fixes. Please try to toggle off "Require Windows Hello sign-in for Microsoft accounts", Oct 9, 2020 · So I use my computer for school and what not, so do my kids. Sep 27, 2022 · There is a chance that a Registry setting related to sign-in options on Windows is preventing you from using the Facial Recognition feature. -Press Windows key + X -Click Device Manager -On the device manager look for the Biometric Driver and expand it -Right click on Biometric and hit Update. Enable "Turn on convenience PIN sign-in" using Group Policy. Device Home Page - References and Resources – Learn about your Device - Solve Problems Jan 27, 2025 · If you do not have a work or school account connected to your device, delete the contents of the NGC folder and see if you can set up a Windows Hello password and fingerprint. See fixes here for Windows Hello Face Recognition: Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. . I look forward to helping you. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Aug 17, 2019 · Locate Fingerprint or Facial Recognition options and click Remove under them. Any ideas on how to resolve this? I cleared the TPM but no luck. I don't know what to do. Hi, I'm having trouble with Windows Hello sign-in options on my PC. You can do this by following these steps: Open the Settings app on the affected device. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Feb 14, 2025 · To set up Windows Hello: 1. and nothing I do works. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Navigate to the following folder - C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft A subreddit for the technical support of Windows 10 issues, this includes insider builds. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. We couldn't find a camera compatible with Windows Hello Face. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Click on the Windows Icon type "Get Help" and click on it. Once you open Run dialog box, insert services. Dec 1, 2022 · Hello, I can’t use my fingerprint or my face to sign in. Select Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello Jul 15, 2024 · I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". Hi, ever since ive downloaded windows 11, these option were always unavailable. If Windows Hello is not available, you will see a message: Windows Hello Face. I have this since I bought this laptop 5 months ago. Jan 4, 2025 · Option 3: Sometimes it is possible that the problem occurs due to corruption or loss of the user account profile we are currently using. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Oct 18, 2020 · My Windows Hello, Fingerprint, and PIN says "this option is currently unavailable" My hello face has never worked despite my device having a camera. I also have the "Facial Recognition (Windows Hello) installed in my May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. I’m using this sign in option for almost 2 years and suddenly i can’t do it anymore. Dec 28, 2019 · If the camera is not recognizing your face due to small changes, I would suggest you to kindly remove existing face ID and add your current face ID. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. 2] Run Windows Hello Troubleshooter. g. Whats funny is on a Windows 10 box i was able to setup just fine but I Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. 3 Ways to Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. May 8, 2020 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I have the latest Windows update. 4. I already stopped the service, copied May 3, 2024 · Windows Hello Face. Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is May 15, 2024 · Hello,I have recently purchased a DELL Inspiron Laptop 14 where; I was setting up the Lock Screen Settings. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Aug 4, 2022 · I have been using windows hello face over 1 year but this week it not working properly when I go to accounts Sing In Option It's shows "This Option Currently unavailable" try again later. -Configure Windows Hello. 3. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. aydyzy xttqfv eeyhi isgrgc ysrzl ktkv rct yhis ltlm dgypjpdm pzwb bqmin fyn fxi atty

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